Privacy Policy

Who we are

BASolutions AI (“we,” “us,” “our”) is a Manitoba-based business providing SEO, web design, and digital visibility services. We operate in Canada and serve clients worldwide. This policy describes how we collect, use, and protect information you provide when you contact us or use our services.

Information we collect

When you use our contact form or otherwise get in touch, we may collect:

• Name and business name
• Email address and phone number
• Website URL and city/location
• Message content and any preferences you indicate (e.g. interest in a free SEO audit)

We do not collect personal information from you without your consent. By submitting the contact form, you provide the information voluntarily and agree to its use as described in this policy.

How we use your information

We use the information you provide to:

• Respond to your inquiries and provide the services or information you request
• Run audits (e.g. free SEO audits) when you have requested them
• Manage and follow up on leads, including via email and phone
• Improve our services and internal processes

We may use tools and systems that involve automated processing of your information, for example, to route your message, log it in a CRM, send automated confirmations or follow-up sequences, or schedule and manage communications. By submitting the contact form and agreeing to this policy, you consent to such automation and to our use of your information for these purposes.

Consent

By submitting our contact form, you confirm that you have read this Privacy Policy and agree to the collection, use, and automated processing of your information as described. You may withdraw consent or ask us to update or delete your information by contacting us at team@basolutionsai.com. We will process your request in line with applicable law.

Retention and security

We retain your information for as long as needed to fulfill the purposes described above (e.g. to respond to you, manage the relationship, or comply with legal obligations). We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Data may be stored or processed using third-party tools (e.g. email, CRM, hosting); we choose providers that respect privacy and security best practices.

Disclosure

We do not sell your personal information. We may share information with service providers who assist us in operating our business (e.g. hosting, email delivery, CRM) under agreements that require them to protect your information. We may also disclose information where required by law or to protect our rights or safety.

Your rights (Canada)

If you are in Canada, you may have rights under applicable privacy laws (including PIPEDA and provincial laws) to access, correct, or delete your personal information, or to withdraw consent. To exercise these rights or ask questions about this policy, contact us at team@basolutionsai.com.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of our contact form or services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact BASolutions AI at team@basolutionsai.com. Manitoba, Canada.